Pan Pacific Orchard - Singapore

10 Claymore Road, Singapore, Singapore, 229540show map
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2Guests1room
Highlights
8
FabulousBased on  121 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Singapore

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Overview

Pan Pacific Orchard is a quiet 5-star hotel set 6 km from Universal Studios Singapore and 3.2 km from Chinatown. The hotel was opened in 1995 in a 20-story contemporary building and renovated in 2008.

Pan Pacific Orchard Hotel is located within 30 minutes' walk from the center of Singapore. A tower and a museum lie a short distance away.

Guests will find shopping centers and a market within minutes of the hotel.

It will take a 25-minute drive to get to Changi airport.

Rooms

Pan Pacific Orchard Hotel is a property in Singapore that comes with 206 rooms and provides complimentary wireless internet, television with satellite channels, a personal safe, a living area and a closet. The guestrooms look out on the city. These modern rooms come with a hairdryer, a separate shower and terry bathrobes supplied in a spacious bathroom.

Eat & Drink

Every day an extensive buffet breakfast is served. The sophisticated restaurant serves international meals in a welcoming atmosphere. Guests can savor coffee, cocktails and tea in the snack bar. Serving a wide assortment of dishes, Iggy's and 10 at Claymore are about 50 meters from the property.

You can start your day with a buffet breakfast, which costs SGD 35 per person per night. 

Services

Pan Pacific Orchard Hotel provides guests with 24-hour security, wedding services and ironing service.

Relax

On-site leisure facilities include an outdoor swimming pool and barbeque grills. A gym and a fitness center are among the on-site facilities.

Internet

Wireless internet is available in the entire hotel for free.

High-speed internet access is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2008.  Number of floors:   20.  Number of rooms:   206.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Snack bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor heated swimming pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Wake up service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area
  • Catering service
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Paid babysitting/ Child services

Spa & Leisure

  • Outdoor heated swimming pool
  • Indoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries

Self-catering

  • Mini-fridge

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Direct dial telephone

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Far East PlazaFar East Plaza1000 ft
Duty Free Shopping: DFS Galleria ScottswalkDuty Free Shopping: DFS Galleria Scottswalk1000 ft
ION OrchardION Orchard1400 ft
Ngee Ann CityNgee Ann City2300 ft
The ParagonThe Paragon2300 ft
Orchard MRT StationOrchard MRT Station1400 ft
OrchardOrchard1400 ft
Orchard MRT StationOrchard MRT Station1400 ft
Gleneagles HospitalGleneagles Hospital3300 ft
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10 at Claymore10 at Claymore200 ft10 Claymore Road
House of Peranakan (Negara On Claymore Hotel)House of Peranakan (Negara On Claymore Hotel)200 ft10 Claymore Rd
Iggy'sIggy's600 ft581 Orchard Road
Marmalade PantryMarmalade Pantry500 ft03-22 ION Orchard
Hua Ting Chinese RestaurantHua Ting Chinese Restaurant600 ft442 Orchard Road Orchard Hotel
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Sir Stamford Raffles StatueSir Stamford Raffles Statue1.9 mi
Sri Mariamman TempleSri Mariamman Temple2.0 mi
MerlionMerlion2.2 mi
Funan DigitaLife MallFunan DigitaLife Mall1.7 mi
Raffles CityRaffles City1.9 mi
Chinatown Heritage CentreChinatown Heritage Centre1.9 mi
Asian Civilisations MuseumAsian Civilisations Museum2.0 mi
Merlion ParkMerlion Park2.2 mi
Singapore City GallerySingapore City Gallery2.2 mi
Fountain of WealthFountain of Wealth2.2 mi3 Temasek Boulevard Suntec City Mall Suntec City Mall
Holland VillageHolland Village2.4 miHolland Avenue Lorong Liput, Lorong Mambong,
Singapore FlyerSingapore Flyer2.6 mi30 Raffles Avenue
Singapore Indoor StadiumSingapore Indoor Stadium3.1 mi2 Stadium Walk Kallang Indoor Stadium
Reflections at Bukit ChanduReflections at Bukit Chandu3.1 mi31K Pepys Road
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Getting around
Airports
Paya Lebar (QPG)6.7 mi
Seletar (XSP)8.0 mi
Train
Promenade MRT Station2.4 mi
Tanjong Pagar KTM Railway Station2.5 mi
Underground
Orchard MRT Station1700 ft
Bus
Bus stop700 ft
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Reviews
7.6
FabulousBased on  121  reviews

Rating by category:

8.7
Location
8.0
Service
10.0
Rooms
  • 9.6
    Exclusive

    Met friends, sightseeing and shopping.

    The lobby area is too black and needs brightening.

  • 6.2
    Good

    it's very modern, clean and convenient. The check-in counter is also differnet from other hotels.

    the lady at the check-in counter was not warm

  • 7.0
    Very good

    Good location, reliable product, no surprises.

    Extra bed for a child was very expensive (S$ 80 without breakfast).

  • 10.0
    Exclusive

    Our stay at the hotel was very comfortable. The staff is very courteous and prompt. The location of the hotel is good. The services that came with the pacific club lounge rooms were definitely appreciable.

    The breakfast was pretty boring and repetitive but the service of the staff was definitely prompt.

  • 10.0
    Exclusive

    The service is excellent and up to the mark. Each time in my 6 days there the staff was very professional and polite and very responsive. I ll recommend this hotel anytime to every one.

  • 7.4
    Very good

    The service and the promptness of the staff to attend to the customer was awesome.

  • 10.0
    Exclusive

    I have stayed in the Pan Pacific many times, mainly on business but also for pleasure. This is one of the best hotels i have stayed in anywhere, not just Singapore. Friendly staff, wonderful food, clean and ideally located for shopping and other activities.I would recommend this hotel to anyone.

  • 4.6
    Guest rating

    Please write at least 15 words

    Room too small. Short staffed. Breakfast was insufficient in proportions to serve needs of guests. Everything was empty halfway through. No proper concierge nor frontdesk.

  • 10.0
    Exclusive

    Every thing were good

  • 5.0
    Guest rating

    Nothing outstanding to say. For me, Pan Pacific can do a lot better in all aspects. The only commendable thing is the room is available for us at 10am - the time we reached the hotel.

    Lobby design is in black marble. Seems the intention is to make it look classy, but I guess it makes it more dull. Location wise, next to Orchard Tower, from my understanding known for bars and girls... so those with family, better avoid passing the area at night. Use the Claymore Rod towards Scotts Road.

  • 9.2
    Superb

    We liked the size and layout of the room. It was also very clean and comfortable. The receptionist who served us when we checked in was very friendly and happy. Her energy and happiness was infectious and she made us feel very welcome.

    A couple of the staff did not meet our expectations. The waiter at the bar was not very friendly. Her uniform, which is probably not her fault, had a very high slit which we think is inappropriate and unprofessional. We stay at 5 star hotels for professionalism and sophistication,not tackiness. We had to wait for our food and drink for quite a while. This was not acceptable considering we were the only customers at the bar and we had only ordered a beer, a cocktail and springrolls. When we checked out very early in the morning on 11/12/2010, the porter did not offer to help us with our luggage. He just kept walking up and down the lobby. This potrays the image that the hotel couldn't care less about customers who had stayed with them.

  • 8.2
    Fabulous

    Friendly and efficient staff. Very good service and attention to guests without being overbearing

    At peak time getting a taxi will take some time due the hotel not being right on Orchad Road but overall not really a problem if prepared.

  • 6.0
    Good

    The hotel is ideally located to the shopping and business district.

    The size of the TV in the room was very small and could have made our stay more comfortable. What was surprising was there was ample place for a bigger TV in the wall but they made do with a very small size of TV.

  • 9.6
    Exclusive

    the staff were really friendly & the facilities were as we expected.

    the location, there are many hotels were on better location.

  • 8.8
    Superb

    Great location-very friendly staff fabulous big bathroom

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Highlights
8
FabulousBased on  121 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Luxury Hotels in Singapore

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 2 yearsCotFREEExisting beddingFREEAll children3 - 12 yearsExisting beddingFREEExtra bedChildren above
12 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Paya Lebar (QPG)6.7 mi
Seletar (XSP)8.0 mi
Train
Promenade MRT Station2.4 mi
Tanjong Pagar KTM Railway Station2.5 mi
Underground
Orchard MRT Station1700 ft
Bus
Bus stop700 ft
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room