Pan Pacific Orchard Hotel - Singapore

10 Claymore Road Singapore 229540, Singapore, Singapore, 229540  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Pan Pacific Orchard Hotel - Singapore

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Turkish bath

Reflex massage

Steam bath

Jacuzzi

 Breakfast

Continental breakfast

Verified Reviews:

  • Ac working properly - Centrally located
  • Food was really bad - Tastefully designed - Wifi is not free
  • Bed was excellent - Would recommend - Close to orchard road
  • Great bathroom - Staff were very friendly - Room was excellent
  • Good shower - Small tv - Highly recommended

Overview

Located in the prestigious embassy district in Singapore, the five-star hotel is near iconic ION Orchard Mall and Singapore's Central Business District.

The property consists of 20 floors and combines the latest technology and is elegantly decorated in neutral colors.

All 206 air-conditioned rooms come with elegant comfortable furnishings, luxurious bathrobes, LCD TV with local and cable channels and laptop connectivity.

There are two restaurants, 10 at Claymore with contemporary international cuisine and the House of Peranakan which offers Chinese cuisine.

The hotel offers five meeting rooms with space to accommodate from 10 to 150 participants.

Leisure facilities include luxurious mineral water swimming pool with NASA-patented ionization technology and exclusive Fitness Centre.

Year renovated:   2008.  Number of floors:   20.  Number of rooms:   206.

Rooms

The hotel provides non-smoking rooms, as well as rooms and facilities for people with disabilities.

Hotel offers Deluxe and Executive Rooms with an ample work desk and lamp, an ergonomic Herman Miller task chair, marbled bathroom and spectacular views.

Executive Suite comes with dining table, sofa set and entertainment system.

Loft Suites come with large Jacuzzi bathtub for two, shower, wooden sauna and a double-sink counter.

The Presidential Suite comes with a bedroom (with cozy furnishings and Hollywood-style pop-up television), kitchenette, dining room (which can be used as a boardroom) and living room.

Up to two children less than 12 years stay free of charge when using existing beds.

Dining options

The hotel offers buffet breakfast, which costs SGD 30 per person per night.

10 at Claymore restaurant serves contemporary European cuisine. Operating hours for breakfast: 6am to 10.30am, lunch: 12am to 2.30pm, dinner: 6pm to 10.30pm.

House of Peranakan offers authentic Peranakan food. Operating hours - lunch: 11am to 3pm and dinner: 6pm to 10pm.

Lobby Lounge offers refreshing cocktails and tasty snacks.

24-hour room service is available.

You can start your day with a buffet breakfast, which costs SGD 35 per person per night. 

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Free safe at reception
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Executive/Club floor
  • Coffee shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • Free private parking is possible on site.

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Paid porterage
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Cafe
  • Catering service

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Jacuzzi
  • Garden area
  • Television in lobby
  • Reflex massage

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Sitting area
  • Rollaway/Extra bed
  • Chaise lounges
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Mini-fridge

Bedroom

  • Pillow menu
  • Down comforter

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  12 pm

Check-Out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Pan Pacific Orchard Hotel - Singapore Singapore location
Show big map »

Hotel Address:

10 Claymore Road Singapore 229540, Singapore, Singapore, 229540

Get directions
City Center
  • Singapore
    1.9 mi
Airports
Train Stations
  • Tanjong Pagar KTM Railway Station
    2.5 mi
Underground stations
  • Orchard MRT Station
    1400 ft
  • Dhoby Ghaut MRT Station
    1.3 mi
  • Bus stop
    700 ft
Restaurants
  • 10 at Claymore (cuisine: International)
    100 ft
  • House of Peranakan (Negara On Claymore Hotel) (cuisine: Chinese, Malaysian)
    100 ft
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    20
  • Number of rooms:
    206

Hotel Awards

SingaporeHOTEL AWARDSRecommendedSingaporePan Pacific Orchard

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Singapore

Use Badge

Rooms and availability

The hotel provides non-smoking rooms, as well as rooms and facilities for people with disabilities.

Hotel offers Deluxe and Executive Rooms with an ample work desk and lamp, an ergonomic Herman Miller task chair, marbled bathroom and spectacular views.

Executive Suite comes with dining table, sofa set and entertainment system.

Loft Suites come with large Jacuzzi bathtub for two, shower, wooden sauna and a double-sink counter.

The Presidential Suite comes with a bedroom (with cozy furnishings and Hollywood-style pop-up television), kitchenette, dining room (which can be used as a boardroom) and living room.

Up to two children less than 12 years stay free of charge when using existing beds.

Pan Pacific Orchard Premium Twin RoomPan Pacific Orchard Premium Twin Room Hotel informationPan Pacific Orchard Premium Twin RoomPan Pacific Orchard Premium Twin Room
Premium Twin Room
Bed type: 2 Single beds or King Size bed or Double or Twin beds
Size: 755 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Double or Twin PREMIUM

Room facilities
    Premium Triple Room
    Bed type: Triple
    Check Prices
    • Free Wi-Fi
    — Less information+ More information
    Room facilities
      Pan Pacific Orchard Club Double RoomPan Pacific Orchard Club Double RoomPan Pacific Orchard Club Double RoomPan Pacific Orchard Club Double Room
      Club Double Room
      Bed type: Double Bed or Double or Twin beds or 2 Single beds
      Size: 380 sq. feet
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Private bathroom
      • — Less information+ More information

      Pacific Club, Club Room

      Room facilities
        Pan Pacific Orchard Club StudioPan Pacific Orchard Club StudioPan Pacific Orchard Club Studio
        Club Studio
        Bed type: Double Bed or 2 Single beds or Twin beds
        Size: 575 sq. feet
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        Club Studio

        Room facilities
          Pan Pacific Orchard Club Suite Hotel informationPan Pacific Orchard Club SuitePan Pacific Orchard Club Suite
          Club Suite
          Bed type: Double Bed or 2 Single beds or Twin beds
          Size: 700 sq. feet
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information

          Suite Room - Club

          Room facilities
            Pan Pacific Orchard Club Quadruple RoomPan Pacific Orchard Club Quadruple RoomPan Pacific Orchard Club Quadruple Room
            Club Quadruple Room
            Bed type: Quad
            Size: 380 sq. feet
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Shower
            • — Less information+ More information
            Room facilities
              Pan Pacific Orchard Premier Room Hotel informationPan Pacific Orchard Premier RoomPan Pacific Orchard Premier Room
              Premier Room
              Bed type: Double or Twin beds or Double Bed
              Check Prices
              • Free Wi-Fi
              — Less information+ More information
              Room facilities
                Premier Suite
                Check Prices
                • Free Wi-Fi
                — Less information+ More information
                Room facilities
                  Pan Pacific Orchard Twin RoomPan Pacific Orchard Twin RoomPan Pacific Orchard Twin Room
                  Twin Room
                  Bed type: 2 Single beds or Double Bed or Double or Twin beds
                  Size: 380 sq. feet
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Private bathroom
                  • — Less information+ More information

                  Twin/Double Room - Club Room

                  Room facilities
                    Pan Pacific Orchard StudioPan Pacific Orchard StudioPan Pacific Orchard StudioPan Pacific Orchard Studio
                    Studio
                    Bed type: Double Bed or Double or Twin beds or King Size bed
                    Size: 575 sq. feet
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    • Shower
                    • — Less information+ More information

                    Studios feature a living area partitioned by a rotatable flat-screen television. Other modern comforts include a media hub and a spacious bathroom with sunken bathtub. These studios accommodate up to 3 guests. Pacific Club benefits include: - Complimentary use of the Pacific Club Boardroom for 1-hour. - Exclusive access to the Pacific Club Lounge for complimentary breakfast, all-day refreshments and evening cocktails. - Dedicated butler service. - Morning wake up service with choice of hot beverage. - 20% discount at any of the hotel’s food and beverage outlets. - 10% discount at hotel's St. Gregory Spa. - Complimentary laundry services (up to 2 pieces daily) and shoe polishing services.

                    Room facilities
                      Pan Pacific Orchard Deluxe Double RoomPan Pacific Orchard Deluxe Double Room Hotel informationPan Pacific Orchard Deluxe Double RoomPan Pacific Orchard Deluxe Double Room
                      Deluxe Double Room
                      Bed type: Double Bed or Queen Size bed or Twin beds
                      Size: 295 sq. feet
                      Check Prices
                      • Free Wi-Fi
                      • Air conditioning
                      • Private bathroom
                      • — Less information+ More information

                      Single Room - De Luxe

                      Room facilities
                        Pan Pacific Orchard Executive Double RoomPan Pacific Orchard Executive Double RoomPan Pacific Orchard Executive Double RoomPan Pacific Orchard Executive Double Room
                        Executive Double Room
                        Bed type: Double Bed or Double or Twin beds or King Size bed
                        Size: 380 sq. feet
                        Check Prices
                        • Free Wi-Fi
                        • Air conditioning
                        • Shower
                        • — Less information+ More information

                        Double or Twin EXECUTIVE

                        Room facilities

                          How to reach hotel

                          hotel Pan Pacific Orchard Hotel - Singapore Singapore location
                          Show big map »

                          Hotel Address:

                          10 Claymore Road Singapore 229540, Singapore, Singapore, 229540

                          Get directions
                          City Center
                          • Singapore
                            1.9 mi
                          Airports
                          Train Stations
                          • Tanjong Pagar KTM Railway Station
                            2.5 mi
                          Underground stations
                          • Orchard MRT Station
                            1400 ft
                          • Dhoby Ghaut MRT Station
                            1.3 mi
                          • Bus stop
                            700 ft
                          Restaurants
                          • 10 at Claymore (cuisine: International)
                            100 ft
                          • House of Peranakan (Negara On Claymore Hotel) (cuisine: Chinese, Malaysian)
                            100 ft
                          Hotel information
                          • Check-In:
                            from  12 pm
                          • Check-Out:
                            until  12 pm
                          • Year renovated:
                            2008
                          • Number of floors:
                            20
                          • Number of rooms:
                            206

                          Hotel Awards

                          SingaporeHOTEL AWARDSRecommendedSingaporePan Pacific Orchard

                          According to guest reviews, the hotel has been rated as
                          Best Luxury Hotels in Singapore

                          Use Badge

                          Pan Pacific Orchard Location

                          Legend
                          • Current hotel
                          • Hotels nearby
                          • Other hotels
                          • Airports
                          • Underground stations
                          • Train stations
                          • Parks
                          • Tourist attractions
                          • Museums
                          • Convention centers
                          • Stadiums
                          • Food and meals
                          • General

                          Hover above the icons to see hotel photo and details.

                          Click the hotel to go to the main hotel page.

                          Route Planner
                          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                          What's nearby

                          Popular areas

                          • Newton Food Centre - 3700 ft
                          • Zouk Nightspot Club - 1.1 mi
                          • Singapore Riverside: Clarke Quay, Robertson Quay, Boat Quay - 1.6 mi

                          Places of interest

                          • Otaku House - 1.1 mi
                          • Istana Park - 1.1 mi
                          • Sri Krishnan Temple - 1.6 mi
                          • Waterloo Street - 1.6 mi
                          • Chijmes - 1.6 mi
                          • Abdul Ghaffoor Mosque - 1.6 mi

                          Shopping areas

                          • Duty Free Shopping: DFS Galleria Scottswalk - 1000 ft
                          • ION Orchard - 1000 ft
                          • The Paragon - 2300 ft
                          • Ngee Ann City - 2300 ft
                          • Orchard Road - 4600 ft
                          • Plaza Singapura - 1.1 mi

                          Amusement

                          • National Orchid Garden - 1.1 mi

                          Museums

                          • Singapore Art Museum - 1.6 mi

                          Parks

                          • Botanic Gardens - 4000 ft
                          • Singapore Botanical Gardens - 4600 ft
                          • fort canning park - 1.5 mi

                          Theaters

                          • Singapore Repertory Theatre - 1.3 mi

                          Underground stations

                          • Orchard MRT Station - 1000 ft
                          • Dhoby Ghaut MRT Station - 1.2 mi

                          Local Attractions

                          • Singapore Botanic Gardens - 1.1 mi
                            1 Cluny Road, Singapore
                          • Chettiar Temple - 1.3 mi
                            Tank Road, Singapore
                          • Singapore River - 1.4 mi
                            Boat, Clarke, Robertson Quays, Singapore
                          • Istana - 1.1 mi
                            Orchard Road, Singapore
                          • Tiong Bahru Estate - 1.3 mi
                            Tiong Bahru Road, Singapore

                          Near the hotelNear the hotel

                          • Kenko Reflexology and Fish Spa - 1100 ft
                            Marina Bay Sands, Singapore
                          • National Orchid Garden - 4200 ft
                            1 Cluny Rd, Singapore Botanic Gardens, Singapore
                          • Memories at Old Ford Factory - 4200 ft
                            351 Upper Bukit Timah Road, Singapore
                          • Ngee Ann City - 2600 ft
                            391 Orchard Rd, Singapore
                          • Emerald Hill - 4000 ft
                            Off Orchard Road, Singapore
                          • Orchard Road - 4900 ft
                            SingaporeSingapore

                          Restaurants Nearby

                          • 10 at Claymore - 100 ft

                            Address: 10 Claymore Road
                            Phone: (65) 6831 6686

                            72% likes this, based on 150 reviews
                            Cuisine: International

                          • Iggy's - 600 ft

                            Address: 581 Orchard Road
                            Phone: 67322234

                            61% likes this, based on 206 reviews
                            Cuisine: European

                          • Crystal Jade Palace Restaurant - 500 ft

                            Address: 391 Orchard Road, Takashimaya Shopping Centre #04-19 Singapore 238872

                            86% likes this, based on 29 reviews
                            Cuisine: Chinese

                          • House of Peranakan (Negara On Claymore Hotel) - 100 ft

                            Address: 10 Claymore Rd
                            Phone: 673 34411

                            Cuisine: Chinese, Malaysian

                          • Marmalade Pantry - 500 ft

                            Address: 03-22 ION Orchard
                            Phone: +65 6734 2700

                            55% likes this, based on 114 reviews
                            Cuisine: Asian fusion, Delicatessen, Northwestern Chinese
                            Price Range: USD 1 - USD 26

                          Getting there.

                          Singapore Changi International Airport (SIN) is in 18.9km.

                          Take East Coast Parkway (ECP) towards Singapore and Jurong. Exit at Rochor Road on the left. Drive towards Bukit Timah Road down to Newton Circus. Turn left onto Scotts Road. Turn right on Draycott Drive. Take Draycott Drive to Claymore Hill on the left. Turn right onto Claymore Road. Pan Pacific Orchard is located on the left hand side. Estimated travel time from the airport to Pan Pacific Orchard is approximately 20 minutes.

                          Sultan Ismail Airport (JHB) is in 41.2km.

                          Hotel information
                          • Check-In:
                            from  12 pm
                          • Check-Out:
                            until  12 pm
                          • Year renovated:
                            2008
                          • Number of floors:
                            20
                          • Number of rooms:
                            206

                          Hotel Awards

                          SingaporeHOTEL AWARDSRecommendedSingaporePan Pacific Orchard

                          According to guest reviews, the hotel has been rated as
                          Best Luxury Hotels in Singapore

                          Use Badge

                          Hotels nearby
                          Hilton Singapore
                          5 stars
                          0.2km
                          Grand Hyatt
                          5 stars
                          0.4km
                          St Regis
                          5 stars
                          0.5km
                          Cities nearby

                          Pan Pacific Orchard Reviews

                          Guest reviews are submitted by our customers after their stay at Pan Pacific Orchard

                          Average guest rating

                          7.4out of 10
                          Very good
                          Based on 60 reviews

                          Rating by category:

                          Location
                          8.7
                          Value
                          8.0
                          Service
                          8.0
                          Rooms
                          10.0

                          Individual guest reviews

                          • Family with children
                            10.0

                            I really enjoyed the stay of 2 nights at Pan Pacific Orchard. We were upgraded and the staff were very friendly and professional. The waiting time of Check in and Check out was short. The distance to shops is good.

                            The back of the hotel is located with "Red light" clubs and bars.

                          • Single
                            3.8

                            room size

                            check in time was 2 pm - i arrived at 7.30 pm and room wasnt available and was made to wait over half an hour for it. this was truly disappointing for the price. Reception told me breakfast only started at 7am, however when i went for breakfast i was told it was ready at 6 (which would have helped as i had a 730 am breakfast). The club service was good, however be prepared to wait at least 20 minutes for a plate of eggs. one lift was down the entire stay

                          • Single
                            4.6

                            very old style, and carpet is not clean, spraying alot of air freshener to mask the existing old odder,

                          • Family with children
                            6.6

                            Check in is slow and I had to wait before they check me in due unavailbility of rooms.

                          • Family with children
                            7.0

                            Good location, Courteous Staff.

                            Door Lock Card keys never work. Always a good idea to take new keys before you take the elevator to your floor.

                          • Couple
                            7.4

                            I think its a very nice hotel if you are looking for something which has a little touch of luxury, comfort, and convenience.

                            Room is a little cramped compared to its price.

                          • Older travelers
                            7.0

                            The location is very good. The staff is friendly and helpful.

                            The key card system for the elevators. It just doesn't work very well. The cards get demagnetized very easily. Also, the room was quite cramped.

                          • Couple
                            4.6

                            The lobby and the hotel entrance smells bad,,, the hotel is next to orchard towers which happens to be a prostitiotion area so you can't take a walk with your family towards orchard rd, think again before booking here

                          • Single
                            10.0

                            Very pleasant, staff very courteous, food in Club lounge excellent all i all a good value hotel in the heart of the shopping of Orchard Road.

                          • Family with children
                            9.2

                            The breakfast and the room is very good,and the toilet my children very like it. Then the service is very good .

                          • Group of friends
                            7.0

                            The international buffet breakfast.

                            The size of the tv and the number of cable channels available

                          • Family with children
                            5.8

                            Hotel staff

                            Location surroundings esp the backside of the hotel is not good for family stay, other thing is sport facilities especially Gym should be improved with another equipment and should be modernized

                          • Family with children
                            10.0

                            the package we got on line as a pan pacific club membership was excellent

                          • Family with children
                            9.2

                            Good Breakfast and very warm reception. Free Parking

                            TV channels selection could be better

                          • Older travelers
                            6.4

                            The hotel decor was boring. No pictures/paintings anywhere.

                          How to reach hotel

                          hotel Pan Pacific Orchard Hotel - Singapore Singapore location
                          Show big map »

                          Hotel Address:

                          10 Claymore Road Singapore 229540, Singapore, Singapore, 229540

                          Get directions
                          City Center
                          • Singapore
                            1.9 mi
                          Airports
                          Train Stations
                          • Tanjong Pagar KTM Railway Station
                            2.5 mi
                          Underground stations
                          • Orchard MRT Station
                            1400 ft
                          • Dhoby Ghaut MRT Station
                            1.3 mi
                          • Bus stop
                            700 ft
                          Restaurants
                          • 10 at Claymore (cuisine: International)
                            100 ft
                          • House of Peranakan (Negara On Claymore Hotel) (cuisine: Chinese, Malaysian)
                            100 ft
                          Hotel information
                          • Check-In:
                            from  12 pm
                          • Check-Out:
                            until  12 pm
                          • Year renovated:
                            2008
                          • Number of floors:
                            20
                          • Number of rooms:
                            206

                          Hotel Awards

                          SingaporeHOTEL AWARDSRecommendedSingaporePan Pacific Orchard

                          According to guest reviews, the hotel has been rated as
                          Best Luxury Hotels in Singapore

                          Use Badge